Microsoft Rolling Out Supply Chain Platform

REDMOND, Wash. – Microsoft is targeting the supply chain market with its latest software release.

The Microsoft Supply Chain Platform is designed to help organizations maximize their supply chain data asset investment by combining Microsoft artificial intelligence (AI), collaboration, low code, security and SaaS applications within one overarching platform, the company said last month .

This supply chain software deployment by Microsoft comes at a time of supply chain disruption worldwide. Whether due to COVID-19 lockdowns, the Great Recession, the “Great Resignation,” silent quits, layoffs, legislation affecting trucking and shipping, the war in Ukraine, or other factors, the global supply chain has been stuttering lately . Chip shortages, cable shortages and much longer lead times for equipment have become the norm.

Supply Chain dovetails nicely with existing Microsoft strengths in enterprise resource planning (ERP), customer relationship management (CRM), collaboration, project management and the cloud.

Microsoft Supply Chain Platform

The Microsoft Supply Chain Platform leverages building blocks across Azure, Dynamics 365, Microsoft Teams and the Power Platform for developing enhanced supply chain capabilities. For example, a feature known as Dataverse allows users to create thousands of connections to gain visibility across existing supply chain systems. They can use it to develop custom workflows using low-code solutions within the Power Platform. In addition, they can collaborate internally and externally on security using Microsoft Teams.

Existing Microsoft partners within its already extensive ecosystem can use it to enable supply chain resilience and agility for their own customers. Some will use it to carve out a niche of supply chain and domain expertise that can leverage other offerings, such as Dynamics 365 Supply Chain Management, Microsoft Azure, Microsoft Teams, and Power Platform.

Command Center

At the core of the Supply Chain Platform is the Microsoft Supply Chain Center, which provides a command center experience that can harmonize data from across existing infrastructure supply chain systems, such as data from Dynamics 365 and other enterprise resource planning (ERP) vendors, including SAP and Oracle, along with stand-alone supply chain systems.

So Microsoft Supply Chain Center will be hailed in some quarters as a ready-made command center for supply chain visibility and transformation. It can work natively with an organization’s supply chain data and applications to add more comprehensive collaboration, supply and demand insights, and order management. Note that Dynamics 365 Supply Chain Management customers can automatically access Supply Chain Center.

Within Supply Chain Center there are several components. Data Manager enables data ingestion and orchestration of current systems of execution. A supply and demand insight module uses Azure AI models to predict upstream supply constraints and shortages, as well as run simulations. Smart news insights provide relevant news alerts about external events. An order management module orchestrates fulfillment and automates it with a rules-based system using real-time omnichannel inventory data, machine learning (ML) and AI.

“Petabytes of data”

“Businesses are dealing with petabytes of data spread across legacy systems, ERP, supply chain management and point solutions, resulting in a fragmented view of the supply chain,” said Charles Lamanna, corporate VP, Microsoft Business Applications and Platforms.

“Supply chain agility and resilience are directly linked to how well organizations connect and orchestrate their data across all relevant systems.”

Lamanna said Microsoft Supply Chain Platform and Supply Chain Center “enable organizations to make the most of their existing investments to gain insights and act quickly.”

Supply chain solutions are “more critical than ever,” said Daniel Newman, founding partner and principal analyst, Futurum Research.

“Our early assessment of the Microsoft Supply Chain Platform and Supply Chain Center is that the company has assembled its technology, applications and resources in a way that will serve its customer base well in a wide range of IT and business environments, providing flexibility. for diverse IT environments and continuous agility for transformation into the future,” said Newman.

Microsoft’s recent activity

Lately, Microsoft has been making waves with aggressive moves to expand the number of cloud markets it serves locally, as well as the capacity of those locally located data centers. Hardly a month goes by without another announcement about a new territory or two.

Similarly, AI was frequently featured in company announcements in 2022, as was the expansion of the capabilities of Teams and its adoption across the enterprise landscape.

Supporting everything, the company places high value on extensive partnerships and building out its channel partner ecosystem. There are regular announcements about new partners, enhanced channel programs and features aimed at broader collaboration.