Report: High-Speed Internet Service Reaching Saturation Point in U.S. Homes

Report: High-Speed Internet Service Reaching Saturation Point in U.S. Homes

Erik Gruenwedel

A chicken in every pot has been replaced with high speed internet service.

New consumer research from Leichtman Research Group (based on a survey of 1,910 US households) found that 90% of US households have internet service at home, up from 84% in 2017, and 74% in 2007. Broadband (or high speed). internet, accounts for 99% of households with internet service, and 89% of all households get a broadband service – an increase from 82% in 2017, and 53% in 2007.

This study also found that 90% of households use a laptop or desktop computer, an increase from 85% in 2017. Of those who use a laptop or desktop computer at home, 96% have Internet service. Indeed, the two consumer electronic devices are key to home Internet service. Households without a laptop or computer account for 58% of all homes without internet service.

“The percentage of households receiving Internet service at home, including high-speed broadband, is higher than in any previous year,” analyst Bruce Leichtman said in a statement.

The report also found that individuals over the age of 65 account for 34% of those who do not have Internet service at home. Some 56% of broadband subscribers are very satisfied (8-10 on a 1-10 scale) with their internet service, while 6% are not satisfied.

Another 44% of broadband subscribers do not know the download speed of their service – up from 60% in 2017. Some 61% who report internet speeds of more than 100 Mbps are very satisfied with their service, compared to 41% with speeds of less than 50 Mbps, and 57% who do not know their speed

About 40% of broadband households get a bundle of services from a single provider – compared to 64% in 2017, and 78% in 2012, and 59% of adults with home internet service watch video online daily – unchanged since 2020, but more than 43% in 2017, and 17% in 2012.

“Computer usage and knowledge remain the foundation for Internet services in the home,” Leichtman said.

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