Leading retail companies in the augmented reality theme

Leading retail companies in the augmented reality theme

The way forward for the retail trade will likely be formed by a collection of disruptive themes, with augmented reality (AR) as considered one of the themes that may have a big affect on retail companies.

AR know-how allows the consumer to see the actual world overlaid with digital knowledge. AR might fully change the manner we store. The retail trade is evolving at a staggering tempo, and retailers that supply a real omnichannel expertise will emerge as winners. AR is crucial for retailers to merge the bodily with the digital and adapt to the new retail mannequin.

From warehouses to e-commerce websites and shops, AR can be utilized by retailers to deal with a few of the challenges they face at present. We’re nonetheless ready for a killer use case for AR in the retail sector, and that may probably come as and when AR sensible glasses are extensively adopted. In the brief time period, retailers ought to focus their investments on creating mobile-based AR, corresponding to 3D product visualization, and store-based AR experiences, corresponding to magic mirrors.


However, not all companies are equal with regards to their capabilities and investments in the key themes that matter most to their trade. Understanding how companies are positioned and ranked in the main themes might be an vital main indicator of their future earnings potential and relative aggressive place.

According to GlobalData’s thematic analysis report, Augmented Reality in Retail, main customers embrace: IKEA, Walmart, NIKE, Alibaba, Amazon, Home Depot, L’Oréal, Lego, eBay and Sephora.

Insights from top-rated companies


IKEA was considered one of the early adopters of AR, with an app that overlaid pictures of its furnishings onto a telephone or pill’s digicam view, utilizing a cell app. Launched in 2013, the app required the consumer to have a bodily IKEA catalog and place it in the room the place they wished the furnishings to ‘seem’. In 2017, IKEA upgraded the know-how and launched a brand new app referred to as IKEA Place, which doesn’t require the catalog to work and incorporates 3,200 separate gadgets. It additionally makes use of sound when an merchandise is dropped into place, in addition to haptic suggestions in relation to the dimension and weight of the furnishings to offer a extra full AR expertise of the product. The app additionally features a visible search characteristic, the place customers scan an merchandise in the actual world, and the app suggests IKEA merchandise which can be prefer it.


JD.com has developed an AR utility referred to as the AR Styling Station, which permits its customers to ‘strive on’ cosmetics from main producers at house by utilizing AR to create a visible illustration of the make-up on the digicam’s selfie- to cowl the view of the customers. ‘ smartphone. This has the potential to take away considered one of the predominant boundaries to on-line gross sales of cosmetics and has the potential to enhance the bodily procuring expertise, as it’s costly, time-consuming and inconvenient to strive on many alternative kinds in a retailer. The firm has additionally launched a characteristic the place prospects can just about strive on sneakers and is partnering with Sony to permit prospects to measure their foot dimension utilizing a smartphone. This characteristic will use Sony’s Time of Flight (ToF) telemetry know-how.

Home Depot

Home Depot deployed AR capabilities inside its cell app six months earlier than the Covid-19 pandemic in September 2019. The app permits customers to view gadgets in the context of their very own properties. With the pandemic forcing folks to buy extra on-line, AR has allowed Home Depot to enhance buyer engagement and conversion. According to the firm, shoppers who have interaction with Home Depot’s augmented reality characteristic usually convert two to 3 occasions greater than those that do not, the retailer says.

  • NIKE
  • The Kroger Co.
  • Amazon
  • Alibaba
  • Reve
  • enchantment
  • Walmart
  • Carrefour
  • Tesco
  • Foot Locker
  • FNAC Darty
  • Economy
  • Intext
  • Edeka
  • Target
  • Woolworths
  • Seven & I Holdings
  • Best vendor
  • Auchan
  • Following
  • Marks & Spencer
  • Bed Bath & Beyond
  • El Corte Inglés
  • Fast retail
  • Hennes & Mauritz
  • dm drug retailer Markt
  • Kingfisher
  • C&A
  • CK Hutchison
  • Walgreens Boots Alliance

GlobalData, the main supplier of trade intelligence, supplied the underlying knowledge, analysis and evaluation used to supply this text.

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